FAQs

Q: What is your return policy?

THE FRESH GUARANTEE: We know you (and your fruits and veggies!) will LOVE FreshPaper. If for any reason you are not satisfied with your purchase, we’re happy to accept your exchange or return within 365 days for a full refund - no questions asked :)

Please email hello@freshglow.co for support.

Q: How do I check the status of my order?

A: You will receive an email order confirmation immediately after placing your order. Once your order has been shipped, you will receive your tracking number and tracking details. NOTE: please check your spam folder or your promotions tab if you do not receive either email.

Q: How can I learn more about FreshPaper?

A: You can learn more at http://www.freshglow.co and we are always available via email: hello@freshglow.co

Q: I have another question, where can I go for answers?

A: Please check out our website: www.freshglow.co or feel free to email us with any questions at: hello.freshglow.co.